The California National Guard - Always Ready, Always There

DEERS & ID Card Office 

 Click here to make an appointment

ID Card section will service customers by appointment only.  Walk-ins will be for emergencies only. 

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Hours of Operation

Monday thru Friday 0830-1600

NOTE:  If an expired military ID card is presented at the security gate as you enter the building, the security guard WILL confiscate it.

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Documentation

  • Proofs of Identity are mandatory
  • Two (2) valid, unexpired forms of identification must be presented to receive any ID card. For a list of authorized  proofs of identity, please click here. 
  • All documents must be original. Certified and/or notarized copies of the originals are also accepted.
  • All court documentation must be state or county certified stating that it has been filed and recorded in the courthouse.
  • When a Social Security (SS) number is required, you may use a SS Card or other official documentation showing the SS number (i.e. letter from SS Office with SS number or Military ID).
  • Driver’s Licenses must have an actual date of expiration. 

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Common Access Card (CAC) 

Renewing an Expired CAC

  • Bring expiring or expired CAC
  • Bring one (1) additional unexpired form of identification (See Proofs of Identity above)
  • CAC may be renewed up to 90 days in advance of expiration

Lost or Stolen ID Cards

  • Police report, Sworn Statement, or Counseling Statement (this document will be scanned and saved into DEERS)
  • Must present two (2) valid forms of identification.  (See Proofs of Identity above)

Military Members

  • Personnel Status must be in DEERS
  • Official documentation must be presented for any DEERS updates or changes (i.e. Promotion Orders, Active Duty Orders over 30 days, Name Change Memorandum, Extensions, Enlistment Contract, Commissioning Oath, DD Form 214, Separation Orders, etc)

DoD Contractors

  • All data must be previously input through Contractor Verification System (CVS).
  • If going overseas, a Letter of Authorization (LOA) must be presented reflecting this information
  • Must have two (2) valid, unexpired forms of identification (See Proofs of Identity above)

DOD Civilians

  • All data must be previously input through sponsoring personnel service 
  • Must have two (2) valid, unexpired forms of identification (See Proofs of Identity above)
  • NOTE: Emergency essential civilians should present a DD Form 2365, Overseas Emergency Essential Position Agreement.

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All Other Military Identification (ID) Cards

Renewing an ID Card

  • Bring expiring or expired Military
  • Bring one (1) additional unexpired form of identification (See Proofs of Identity above)
  • Sponsor must be present (if applicable)
  • ID card recipients 65 year of age and older must bring MEDICARE A & B card

Individual Ready Reserve

  • Enlistment Contract, Commissioning Oath, or Orders
  • Must have two (2) valid, unexpired forms of identification (See Proofs of Identity above) 

Family Members

If over the age of 18, must have two (2) valid, unexpired forms of identification (See Proofs of Identity above) and one of the following:

  • Sponsor present
  • Original Valid Power of Attorney (POA)
  • Original DD Form 1172 (ID Card Application) signed by the Sponsor and a DEERS Verifying Official
  • Original DD Form 1172 (ID Card Application) signed by the Sponsor and a Notary Public
  • Deployment Orders, if sponsor is Army National Guard

Children under 10 years of age are not issued an ID unless

  • Parent(s) are divorced and/or a single parent
  • Parents are dual military
  • Other conditions may apply

NOTE:   If Medicare eligible, must present Medicare card.

Retired with Pay

  • Retirement Orders
  • DD Form 214 (Copy 4)
  • If Medicare eligible, must present Medicare Card
  • Must have two (2) valid, unexpired forms of identification (See Proofs of Identity above)

Reserve Members Eligible for Retired Pay at Age 60 (Former Members)

  • Notice of Eligibility for Retired Pay at Age 60 or a retired pay order showing they are receiving pay
  • Discharge order relieving the member from assignment in their respective Reserve component

Reserve Retired Eligible for Retired Pay at Age 60 (Gray Area Retiree)

  • Enrollment in DEERS,
  • Notice of Eligibility for Retired Pay at Age 60 from the appropriate Reserve Personnel Center or a retired pay order showing they are retired with pay on their 60th birthday or later

100% Service Connected Disable Veteran (DAV)

  • Letter from the VA stating that the honorably discharged veteran is 100-percent disabled from a service-connected injury or disease, whether a reevaluation is necessary, and that commissary and exchange are authorized 
  • DD Form 214 (Copy 4)
  • Must have two (2) valid, unexpired forms of identification.  (See Proofs of Identity above)
  • If adding other family members to the system, see Adding Family Members section below
  • NOTE: DAVTMP (temporary) must present a letter for issue, reissue, or renewal of a card

Medal of Honor Recipient

  • A departmental order or citation  
  • Must have two (2) valid, unexpired forms of identification.  (See Proofs of Identity above)

Red Cross Employee

  • A document that the American red Cross or CCPF confirms
  • Must have two (2) valid, unexpired forms of identification.  (See Proofs of Identity above)

Retired Department of the Army Civilians

  • SF 50 indicating the individual is retired
  • Must have two (2) valid, unexpired forms of identification.  (See Proofs of Identity above)

Full-Time Students (21-23 years old) – Attending accredited institution

  • Sponsor must be providing over 50% support
  • Must have two (2) valid, unexpired forms of identification (See Proofs of Identity above)
  • Letter from Student Registrar’s Office or National Clearing House (Enrollment Verification Certificate) that states the following:
    • Full-Time Status
    • Obtaining associate’s degree or higher
    • Anticipated date of graduation
    NOTE: If student falls below full-time status, the ID card must be turned in to a local ID card facility. Any medical costs incurred will be the responsibility of the Sponsor.  

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Adding Family Members

Spouse

  • Marriage Certificate/License
  • Birth Certificate (Must contain the name of at least one parent)
  • Social Security Card
  • Photo ID issued by state or local government
  • Final Divorce Decree, annulment or death certificate (if sponsor or spouse have a previous marriage)

Former Spouse

  • Marriage Certificate/License
  • Final Divorce Decree
  • DD Form 214 (Copy 4), if available
  • Military ID Card (DD Form 1173)
  • Photo ID issued by state or local government
  • Social Security Card 

Common Law Spouse

  • A Staff Judge Advocate statement certifying common-law marriage
  • Spouse must be present
  • Social security card
  • Photo ID issued by state or local government

Widow/Widower

  • A death certificate or DD Form 1300 (Report of Casualty)
  • Social security card
  • Photo ID issued by state or local government
  • A widow or widower of a Reserve member who was eligible to receive retired pay at age 60 (gray-area retiree) must present:
    • Photo ID issued by state or local government
    • Social security card
    • Original or true certified copy of marriage certificate
    • Original or true certified copy of death certificate
    • Sponsor's notification of eligibility for retired pay at age 60 (20-year letter) or the sponsor's retired pay order.

Abused Spouse

  • An approved DD Form 2698, Application for Transitional Compensation or a photo ID and a letter from DFAS-CL, Code L, approving receipt of a portion of retired pay, as appropriate
  • Must have two (2) valid, unexpired forms of identification (See Proofs of Identity above)

Spouse or widow of a Philippine Scout

  • A letter from the Department of Veterans’ Affairs indicating eligibility to commissary, exchange privileges and that the member separated and applied for benefits under Public Laws 77-140 and 79-51.
  • Must have two (2) valid, unexpired forms of identification (See Proofs of Identity above)

Unremarried Former Spouse (20-20-20 and 20-20-15)

  • A marriage certificate (or statement from the SJA certifying common-law marriage) and divorce decree
  • Statement of Service or complete set of DD Forms 214 or dates of inclusive service from the servicing personnel office if active duty
  • Must have two (2) valid, unexpired forms of identification (See Proofs of Identity above)
  • NOTE: Must not be remarried and/or have an employer-sponsored health care plan 

Unremarried Abused Former Spouse (10-20-10)

  • A letter from DFAS-CL, Code L, approving receipt of a portion of retired pay
  • Must have two (2) valid, unexpired forms of identification (See Proofs of Identity above)

Newborns (If parents are not married, see one of the following sections below)

  • All newborns must be added to DEERS within 90 days of birth
  • A hospital record of birth (signed by the attending physician) or a birth certificate
  • A social security card must be presented as soon as one is available 
  • Need one of the following:
    • Sponsor must be present to sign the DD Form 1172  or
    • Spouse must have the sponsor's Power of Attorney to sign for the sponsor in his/her absence or the spouse must have a DD Form 1172 not more than 90 days old signed by the sponsor and verified by his/her servicing ID Card Office
    • Copy of the deployment orders if the sponsor is deployed

Children, unmarried and under age 21 (If parents are not married, see one of the following sections below)

  • Parents' Marriage Certificate
  • Child's Birth Certificate
  • Social Security Card

Illegitimate Child, unmarried and under age 21 (For Army Male Sponsors Only)

  • Child's Birth Certificate
  • Child's Social Security Card
  • One of the following:
    • Dependency Determination from DFAS
    • Voluntary Acknowledgment of Paternity from the State in which the child was born
    • Court Order establishing paternity

Step Children, unmarried and under age 21 

  • Parents' Marriage Certificate/License
  • Child's Birth Certificate or Hospital Confirmation of Birth
  • Social Security Card

Adopted Children, unmarried and under age 21  

  • Final Adoption Decree or documentation from authorized placement agency under the Department of Human Services
  • Birth Certificate
  • Social Security Card

Pre-Adoptive Children, unmarried and under age 21 

  • Document from Placement Agency (recognized by the Secretary of Defense) in the United States or a US territory licensed for the purpose of adoption by the state or territory in which the adoption procedures will be completed, which reflects child is in a pre-adoptive stage.
  • In all other locations, a request for recognition must be approved by the appropriate Assistant Secretary of the Military Department concerned or an appropriate official to whom he or she has delegated approval authority.
  • Note: If the date of birth is not documented in the Placement Agency letter, a child’s birth certificate is required.

Ward, including foster children and children for whom a managing conservator has been designated 

  • Court order granting custody to the Sponsor.  Court order must stipulate that the child will be in the care and custody of the Sponsor for no less than twelve (12) consecutive months.  The court order can designate length of custody by age, time or permanency. 
  • Birth Certificate
  • Social Security Card
    • Exception: An approved dependency determination is required for Navy, Air Force, and Marine Corps wards each time an ID card is issued. Dependency determination not required for Army wards, however, sponsor must certify that he/she is providing over 50 percent support and residency.

Child born Overseas, unmarried and under age 21  

  • FS 240 (Consular Report of Birth Abroad) or DS Form 1350 (Certification of Report of Birth)
  • Social Security Card

Children, unmarried and over age 21, Incapacitated

  • Parents’ marriage certificate
  • Child’s birth certificate
  • A medical sufficiency statement, or physician’s statement from a uniformed services Medical Treatment Facility (MTF)
  • Favorable DFAS dependency determination
    • Incapacitated children of honorably discharged members rated 100 percent disabled by the Department of Veterans’ Affairs or Medal of Honor recipients are not required to present a dependency determination since medical care is not authorized through the Uniformed Services
    • If card is lost or stolen, reissue ID card to original expiration date. No new dependency determination is required.
    • In the case of deceased sponsors, the dependency determination currently in effect or accomplished at the time of the member’s death may be used for subsequent renewals.
  • Letter from the Social Security Administration indicating that the child is not eligible for Medicare, Part A
  • A statement that the child is unmarried
  • NOTE: Temporary Incapacitation - Require a current medical sufficiency statement or physician's statement from a Uniformed Service Medical Treatment Facility and a current dependency determination when renewing an ID card for a child whose incapacitation is temporary.

Full-Time Students (21-23 years old) – Attending accredited institution

  • Parents' Marriage Certificate
  • Child's Birth Certificate
  • Sponsor must be providing over 50% support
  • Must have two (2) valid, unexpired forms of identification (See Proofs of Identity above)
  • Letter from Student Registrar’s Office or National Student Clearinghouse (Enrollment Verification Certificate) that states the following:
    • Full-Time Status
    • Obtaining associate’s degree or higher
    • Anticipated date of graduation
  •  For graduate students, a letter of acceptance of enrollment signed by an authorized officer of the college or university is required.
    • NOTE: If student falls below full-time status, the ID card must be turned in to a local ID card facility. Any medical costs incurred will be the responsibility of the Sponsor.  
    Students attending two institutions less than full-time may not combine courses from both institutions to meet full-time student status

Father, mother, father-in-law, mother-in-law, stepparent, parent-by-adoption

  •  The sponsor's or spouse's birth certificate reflecting parent’s name (as applicable)(if not enrolled in DEERS).
  • A favorable dependency determination stating sponsor is providing over 50 percent support
  • Unexpired picture ID (See Proofs of Identity above)
  • Social Security Card
  • Exception: If card is lost or stolen, reissue ID card to original expiration date. No new dependency and residency determination is required. In the case of deceased sponsors, the dependency and residency determination currently in effect or accomplished at the time of the member’s death may be used for subsequent renewals.

**For additional information or concerns, please call (916) 854-3277 or email NGCADEERS@ng.army.mil**